Contact

We’d love to hear from you.

1. Get in Touch

Whether you have a question about the platform, need help with your account, or want to discuss an Enterprise plan — we’re here and we respond fast.

The best way to reach us is by email. We’re a small, dedicated team and we make it a point to reply to every message personally.

📧 contact@stalexo.com

2. Support

Already a Stalexo customer? For technical issues, billing questions, or anything related to your workspace, our support team is your go-to.

📧 support@stalexo.com

You can also access our Help Center directly from inside the platform — click the support icon in the bottom right corner of your dashboard. Our documentation covers the most common questions and guides you through every feature step by step.

Response times:

  • Free trial users — within 48 business hours
  • Freelance & Agency plans — within 24 business hours
  • Enterprise clients — within 4 business hours (dedicated SLA)

3. Sales & Partnerships

Interested in the Enterprise plan, a custom integration, or a partnership with Stalexo? Let’s talk.

We work with inspection networks, energy operators, and software resellers. If you think there’s a fit, drop us a line and we’ll set up a call.

📧 contact@stalexo.com Subject line: “Enterprise inquiry” or “Partnership”

4. Press & Media

Are you a journalist, blogger, or content creator covering PropTech, energy, or B2B SaaS? We’re happy to share information about Stalexo, provide a demo, or connect you with our team.

📧 contact@stalexo.com Subject line: “Press inquiry”

5. Report a Security Issue

If you’ve discovered a vulnerability or security concern, please report it responsibly. We take security seriously and will respond promptly to any credible report.

📧 contact@stalexo.com Subject line: “Security disclosure”

Please do not publicly disclose any vulnerability before giving us reasonable time to address it.

6. Frequently Asked Questions

Before reaching out, you might find your answer in our FAQ — it covers the most common questions about pricing, trials, multi-agency workspaces, data security, and cancellation.

👉 View the FAQ (link to your FAQ section)

We typically respond within one business day. We look forward to hearing from you.